A little bit about us | Mobileheads.us

 

About Us

Our history

Set up by two young entrepeneurs Mobileheads emerged into the market in 2011 with a bang. Our product range is constantly growing to bring you the best quality available on the net. We certainly are not the biggest but our aim is to be the best.

All of our products are carefully chosen to provide you with the best value for your money and we make surean awful lot of care is put in bringing you the best accessories as we know how much your device mean to you.


FAQ

FAQ & support queries

For assistance with orders, warranties, product inquiries, and general customer service, please contact us using the support tab on the right hand side (preferred). If you experience issues using this tab please email us at support@mobileheads.us.

For a speedy response please make sure to include the following:
- Order ID
- Date of purchase
- Post Code
- Full name
- Email address used upon purchase

 

No Quibble Guarantee

No quibble guarantee.

Here at Mobileheads we understand the importance of shopping being fun, for that reason if you're unhappy with your purchase we offer you a full refund, an exchange or a replacement hassle free of course.

Just contact our support department and they will be happy to solve any queries you may have. 




Returns

Returns & refunds

If you wish to return an item please do contact us prior to doing so, we would recommend that you familiarise yourself with our Terms & Conditions as well as our Returns Policy first. 

Our return address is, please make sure to add your order number and contact details within the parcel so our Returns team can process this quickly:

Mobileheads Returns
1940 S Carlos Ave.
Ontario, CA 91761
USA 

Customer Service

Queries resolved in 48h.

Here at Mobileheads we strive to resolve all queries within 48h. We have a dedicated customer support portal to help you resolve your queries quickly and efficiently. We're constantly updating our frequently asked questions to minimise your wait period.

We're always open to suggestions, please feel free to contact us if you feel you have an interesting idea you feel is worthwhile for us to persue!






Email us

Useful contact information
Should you need to get in touch with us please find our contact information below:


Customer Services support@mobileheads.us
Marketing marketing@mobileheads.us
Recruitment jobs@mobileheads.us
Wholesale wholesale@mobileheads.us

 

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